iFixOn (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
Name
Phone number
Email address
Physical address (for service visits)
Device details (brand, model, issue)
b) Payment Information
We do not store credit/debit card or UPI details. All payments are securely processed through third-party payment gateways.
c) Usage Data
Pages visited, device type, IP address, browser, and referral source (for analytics purposes)
2. How We Use Your Information
We use your information to:
Schedule and complete repair services
Send booking confirmations, updates, and receipts
Respond to your inquiries or support requests
Improve our website, services, and user experience
Send occasional promotional offers (you can opt out at any time)
Maintain business operations and comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal data to third parties. We may share your data only with:
Technicians: For scheduling and service delivery
Payment gateways: For secure payment processing
Service partners: In case of warranty fulfillment or offsite repairs
Law enforcement: If legally required to do so
4. Cookies & Tracking
We use cookies and analytics tools (e.g., Google Analytics) to:
Understand how visitors use our website
Improve performance and content
Deliver relevant ads (retargeting)
You can disable cookies in your browser settings if you prefer.
5. Data Security
We implement industry-standard security practices to protect your data, including:
HTTPS encryption
Secure cloud storage
Access control & authentication
Regular audits
However, no system is 100% secure. Use the internet responsibly.
6. Data Retention
We retain your personal data for as long as necessary to:
Provide services and support
Maintain records for legal, accounting, or warranty purposes
File a complaint with a data protection authority (if applicable)
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” above. Continued use of our services means you accept the changes.
📞 Contact Us
If you have questions or concerns about this Privacy Policy, reach out to:
